Shipping & Returns FAQ
How fast will my order be shipped?
We move fast. All "In Stock" items are dispatched from our warehouse within 24-72 hours. You will receive a shipping confirmation email with your tracking number as soon as your package leaves our facility.
How long does delivery take?
For US orders, standard free shipping typically takes 4-15 business days to arrive at your doorstep. We use trusted carriers (UPS/FedEx/USPS) to ensure your light arrives safely. Need it sooner? Express shipping options are available at checkout.
What if the light arrives broken or damaged?
Don't worry, you are fully covered. We package our lights with industrial-grade protection. However, in the rare event of damage during transit, simply email us a photo within 48 hours of delivery. We will send a free replacement part or a brand-new fixture immediately. No extra cost, no hassle.
What is your return policy if I change my mind?
We want you to love your home. If the light isn't the perfect fit, you can return it within 30 days of delivery for a refund. The item must be in its original packaging and uninstalled condition. (Please note: Return shipping costs may apply for non-quality issues).
How can I track my package?
Once shipped, you’ll receive an email titled "Shipping Confirmation" containing a live tracking link. You can simply click that link to see real-time updates on your package's journey.
Do you ship to P.O. Boxes?
For larger lighting fixtures, we generally require a physical street address to ensure safe delivery via UPS or FedEx. If you only have a P.O. Box, please contact our support team before ordering to check if we can accommodate your specific item.
Let customers speak for us
Great Customer Experience!!!
Shipping was calculated clearly at checkout, and I actually got it a few days earlier than expected. The chandelier itself is stunning. It’s got that "wow" factor that guests always comment on. So happy I pulled the trigger on this!
Super Sleek and Artistic!!
Love the "nature-inspired" vibe. It feels very organic even though it’s metal. It was fairly easy to integrate into my existing decor since the lines are so clean. Definitely a 10/10 purchase.
The "Warm Light" is Everything
I’m a stickler for lighting temperature, and the warm light option on this is perfect. It’s not that clinical blue-white light; it’s inviting and makes everything look great. The cherry motifs are such a cute touch too.
No Regrets!
Was on the fence because it’s such a bold design, but I have zero regrets. It brings so much personality to a boring room. Plus, the packaging was super secure—Shine Home really knows how to pack these delicate pieces.
Solid Quality and Great Glow!!!
Five stars for the build quality alone. It feels sturdy and well-made. I love that it works in more than just a dining room—I put mine in my home office (the "den") and it makes the space feel so much more creative.
Way Better Than the Photos!!
You know how some stuff looks great online but cheap in person? This is the opposite. The metalwork is top-tier. It looks way more expensive than $699. It’s become the focal point of our whole downstairs area.
Perfect for the "Eclectic" Soul!!!
If you’re into that eclectic or transitional style, get this Cherry Metal Chandelier. It balances out my vintage table perfectly. The light it casts is soft and doesn’t wash out the room. It’s basically a piece of art that happens to be a lamp.
Modern Meets Whimsical！
Just installed this in my breakfast nook and I’m obsessed. It’s got that modern, clean-lined look but with a fun twist. Shipping was actually pretty fast, and it arrived in perfect condition. It’s definitely the "artistic elegance" they promised.
Surprisingly Heavy Duty。
I was a bit worried it might feel flimsy, but the "premium metal" description isn't a joke. This thing has some real weight to it! The finish is smooth, and the warm light gives off such a cozy vibe during dinner. Totally worth the investment.
The Ultimate Conversation Starter
Honestly, I was looking for something that wasn't just another basic light fixture, and this Cherry Metal Chandelier totally nailed it. The red is so vibrant, and it's the first thing people notice when they walk into my dining room. It’s quirky but still looks super high-end.
Super cozy vibes!
Put this in our living room for movie nights. It adds just the right amount of background light without causing glare on the TV. Really happy with the quality for the price.
Elegant design!!
Most night lights look childish, but this collection is very elegant. It fits perfectly with my modern bedroom decor. The switch is easy to use and the light doesn't flicker.
Best secret Santa gift!!!
I bought this for a work exchange and everyone wanted to steal it! It’s such a universal gift—practical but beautiful. The warm light is very relaxing. I might buy another one for myself.
Beautiful addition to my desk
I work from home and wanted something to make my desk feel cozier. This night light is magical. It creates such a nice vibe in the evenings. Arrived safely in Melbourne with very secure packaging.
Soothing glow, perfect for the nursery
We needed a soft light for late-night feedings that wouldn't wake the baby up fully. This bedside lamp provides the perfect warm ambiance. It’s practical but also looks really stylish in the room. Highly recommend for new parents.
