Privacy Policy

🔒 Privacy Policy for Shinehome.com

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.shinehome.com (the “Site”).

 

1. Information We Collect

We collect various types of information when you interact with our Site:

  • Device Information: Automatically collected information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Order Information: Information you provide when making a purchase or attempting to make a purchase, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: Information collected when you communicate with us for support, returns, or warranty claims.

2. How We Use Your Information

We use the collected information for several purposes:

  • Fulfilling Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.

  • Communicating with You: To send you updates, marketing materials, and respond to your inquiries (in accordance with your preferences).

  • Screening for Risk: To screen our orders for potential risk or fraud (in particular, your IP address).

  • Improving Our Site: To generate analytics about how our customers browse and interact with the Site to improve our offerings and services.

3. Data Retention

We will retain your Order Information for our records unless and until you ask us to delete this information. We retain this data as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements.

4. Your Rights Regarding Personal Information

Depending on your location, you have certain rights regarding the personal information we hold about you:

  • Right to Access: The right to request copies of your personal data.

  • Right to Correction/Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure/Deletion: The right to request that we erase your personal data, under certain conditions.

To exercise any of these rights, please contact us at the contact information provided below.

5. Your Right to Opt-Out of Targeted Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • Opting-out of specific services: You can opt-out of targeted advertising by using the links below:

  • General Opt-Out: You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the right to:

  • Request to know what personal information we collect, use, disclose, and sell.

  • Request the deletion of your personal information.

  • Opt-out of the "sale" or "sharing" of your personal information (including for targeted advertising).

To exercise these rights, please submit a verifiable request using the contact information provided in the Contact Us section.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details provided below:

  • By Email: support@shinehome.com