30-DAY MONEY-BACK GUARANTEE

How Returns Work (Step-by-Step Process)

3 Simple Steps to Return:

1️⃣ Request Your Return (Takes 2 Minutes)

• Log into your account or use order number + email
• Select items and reason for return
• Choose refund or exchange
• Print prepaid return label

2️⃣ Pack & Ship (Use Original Packaging When Possible)

• Include all original tags, hardware, and accessories
• Use prepaid label (we email it instantly)
• Drop off at any USPS, UPS, or FedEx location
• No need to schedule pickup—just drop and go

3️⃣ Get Your Refund (Within 5-7 Business Days)

• We process refunds once items are received and inspected
• Original payment method credited automatically
• Exchanges ship out immediately after inspection
• Track your return status in your account

Return Policy Details

What's Returnable:

✅ All furniture and decor in new, unused condition

✅ Original packaging preferred (but not required)

✅ Tags and hardware intact

✅ No signs of assembly or installation

What's Not Returnable:

❌ Final sale items (clearly marked at checkout)

❌ Custom or personalized items

❌ Items damaged due to misuse or assembly

❌ Sale items over 60 days old

Exchange Policy:

• ✅ Free exchanges within 30 days for size, color, or style
• ✅ We ship the new item as soon as you send yours back
• ✅ Only pay shipping difference if upgrading to more expensive item
• ✅ Exchanges extend your return window by 30 days

Damaged or Defective Items:

• Contact us within 48 hours of delivery
• Send photos of damage
• We'll replace or refund immediately
• No need to return damaged items in most cases

Return Costs (Transparency Builds Trust)

No Restocking Fees. Ever.

Many retailers charge 15-25% restocking fees. We don't. If it's not perfect for your space, send it back—no penalty.