Accessibility

🌐 Accessibility Statement

 

Shine Home Collection is committed to ensuring that our website, www.shinehome.com, is accessible and usable by all people, regardless of ability. We strive to provide an inclusive and seamless shopping experience for every customer.

 

1. Commitment to Accessibility

 

We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.

  • Standards Followed: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides criteria for making web content more accessible to people with a wider range of disabilities.

  • Technology: Our website is built on the Shopify platform and is designed to be compatible with standard assistive technologies, including screen readers, magnification tools, and voice command software.

 

2. Our Ongoing Efforts

 

We view accessibility as an ongoing priority, not a one-time project. Our efforts include:

  • Testing: Regularly auditing our website using a combination of automated and manual testing tools to identify and fix accessibility issues.

  • Design: Ensuring a clear and consistent layout, readable font sizes, high-contrast color schemes, and logical navigation.

  • Alternative Text: Providing descriptive text for all meaningful images and non-text elements to ensure users relying on screen readers can understand the content.

  • Keyboard Navigation: Making sure all website functionality is accessible using only a keyboard, without requiring a mouse.

 

3. Feedback and Support

 

Despite our efforts, we recognize that issues may occasionally arise. If you experience any difficulty viewing, navigating, or placing an order on our website, or if you need assistance with any part of our site, please contact us.

Your feedback is invaluable in helping us improve.

 

Contact Information for Accessibility Issues

 

  • Email: Support@shinehome.com

Please be sure to specify the web page (URL) and the specific accessibility issue you are encountering, and we will make all reasonable efforts to address your concerns.

 

4. Third-Party Platforms

 

While we control our primary website, we may rely on third-party tools for functions such as payment processing, reviews, and social media integration. We encourage these third-party vendors to provide content that is accessible and user-friendly.