Shipping & Returns FAQ
How fast will my order be shipped?
We move fast. All "In Stock" items are dispatched from our warehouse within 24-72 hours. You will receive a shipping confirmation email with your tracking number as soon as your package leaves our facility.
How long does delivery take?
For US orders, standard free shipping typically takes 4-15 business days to arrive at your doorstep. We use trusted carriers (UPS/FedEx/USPS) to ensure your light arrives safely. Need it sooner? Express shipping options are available at checkout.
What if the light arrives broken or damaged?
Don't worry, you are fully covered. We package our lights with industrial-grade protection. However, in the rare event of damage during transit, simply email us a photo within 48 hours of delivery. We will send a free replacement part or a brand-new fixture immediately. No extra cost, no hassle.
What is your return policy if I change my mind?
We want you to love your home. If the light isn't the perfect fit, you can return it within 30 days of delivery for a refund. The item must be in its original packaging and uninstalled condition. (Please note: Return shipping costs may apply for non-quality issues).
How can I track my package?
Once shipped, you’ll receive an email titled "Shipping Confirmation" containing a live tracking link. You can simply click that link to see real-time updates on your package's journey.
Do you ship to P.O. Boxes?
For larger lighting fixtures, we generally require a physical street address to ensure safe delivery via UPS or FedEx. If you only have a P.O. Box, please contact our support team before ordering to check if we can accommodate your specific item.
Let customers speak for us
Art for the ceiling!!!
The Color Glass pendant light is a masterpiece. It’s large, colorful, and serves as a major focal point in our minimalist living room.
My favorite home upgrade!!
Swapping out my builder-grade lights for these Shine Home pendants was the best decision. The house feels completely different now. High-end vibes!
Atmospheric and beautiful!!
The smoke glass accents on these pendants are so moody and perfect for a dining area. It creates the perfect dinner party atmosphere.
Superior Craftsmanship!!!!
You can tell the Zion light is made with real wood and quality metal. It has a nice weight to it and the installation was straightforward.
I am obsessed with the modern wooden pendant collection. It gives that "designer" look without the $2,000 price tag. Everyone asks where I got it.
Pure Elegance!!!
The Pasi wooden light is exactly what I needed for my Scandinavian-style kitchen. Clean lines, natural materials, and great light output.
Quiet and Bright!!!
Bought three acoustic pendants for our open-plan office. They actually make a noticeable difference in reducing the "hollow" sound of the room. Brilliant idea.
Fantastic customer service!!
Had a question about the Wing Panel's installation on a sloped ceiling and the team was so helpful. The light looks amazing and fits the angle perfectly.
Better than the photos!
Photos don’t do the Carambola light justice. The architectural shape is stunning. It’s more of a sculpture that happens to glow. Love the vibe it brings.
I saw this brand described as "jewelry for your home" and it’s so true. The Konnect wood chandelier is sleek, elegant, and looks incredibly expensive.
The Xiami rattan woven light adds so much warmth to our sunroom. It creates such a beautiful pattern on the walls at night. It’s the first thing guests notice!
Love my new Savie Wood pendant. It was super easy to install and the adjustable cord allowed me to get the height exactly right over my dining table.
High-end quality for a fair price Buyer!!
I’ve looked at similar modern minimalist chandeliers at high-end boutiques for triple the price. The quality of the brass and the finish on this collection is top-tier. Highly recommend!
As someone who works from home, the Acoustic felt pendant is a lifesaver. It really helps dampen the echo in my room while providing soft, focused light. Truly functional art.
The Triangular cone pendant is beautiful and fits my minimalist aesthetic perfectly. However, delivery to London took about 12 days, which was longer than expected. Worth the wait though.
